Coaching involves co-creation between AIFI personnel and each client, providing structure, guidance and support to address individual and organizational change.  This may include:

• Setting relevant and realistic goals
• Targeting areas to improve and strengthen
• Finding blind spots, habits or bias
• Discovering, clarifying, aligning and inspiring
• Understanding and overcoming barriers impeding progress
• Eliciting self-generated solutions and strategies
• Creating action plans 
• Taking achievable action toward reaching goals
• Holding individuals accountable and responsible

Mentoring focuses on a developmental experience between a less experienced partner and AIFI personnel or affiliates with additional or greater skills and/or experiences.  Mentoring is designed to:

• Allow for knowledge or skill transfer
• Share "lessons learned" working within a System of Care
• Foster and cultivate family leaders
• Enhance the skills of those within state, county or organizational leadership roles