Parents/Caregivers/Families

In keeping with our mission, our primary function at Family Involvement Center is to provide support and assistance to parents and caregivers of children with emotional, physical, and behavioral health care needs. We offer help namely through parent-to-parent support services, youth support services, our Parent Assistance Center and FIC's Training Institute.

Parent-to-Parent Support Services

FIC offers a Parent-to-Parent program designed to help parents meet their child’s needs at home, in school, and in the community. Through this program, parents are matched with a Parent Partner (Phoenix/Maricopa County) or a Family Support Partner (Northern Arizona). These trained professionals are also parents of children with emotional, physical, and/or behavioral health needs. They work together with parents - helping them set and achieve goals that meet their family’s needs and build the self-confidence they need to advocate for their child on their own.

Youth Development & Support Services (YDSS)

FIC offers Respite Services for parents and caregivers - giving parents a rest from the challenges they face each day - and Day Camp programming for youth during schools breaks. Both programs are critical to supporting the families we serve. Visit our Youth Services page to learn more.

Parent Assistance Center

Phone-based and walk-in support is provided by our Parent Assistance Center (PAC) Monday through Friday from 8:30am to 5:00pm in English or Spanish. PAC staff are trained professionals who are also parents of children with    emotional, physical, and/or behavioral health needs. They listen, provide helpful information, discuss options, offer encouragement, and assist parents (or professionals working with parents) in identifying services (available at FIC and elsewhere) that will address their child’s and family’s needs.

Training Institute

FIC offers a wide-range of parent education and training courses for families (including parents/caregivers and youth), community members and professionals. FIC also facilitates trainings designed specifically for parent-to-parent support roles as well as other professional trainings. To date, FIC's Traning Institute has provided training in Arizona and in Chicago, California, Maryland, Ohio, Texas, Washington D.C., Florida and New Jersey. Visit the Training Institute page to learn more.


Learn more about FIC's support groups and services offered in Northern Arizona here.