Family Involvement Center Web Site Privacy Policy

Date: 1/1/2015

PRIVACY STATEMENT

Family Involvement Center has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.

We respect your privacy. Information you entrust to Family Involvement Center will be handled with the greatest care, and Family Involvement Center will not use the information in ways to which you have not consented or is not required by law.

POLICY SCOPE

Sites Covered by this Policy - This Privacy Policy applies to all Family Involvement Center owned web sites and domains.

Links to Other Sites - This site contains a number of links to other sites. Family Involvement Center is not responsible for the security or privacy practices of these sites, or products or services offered by these sites, or the content appearing at these sites. Family Involvement Center does not endorse any of the products or services marketed on other sites.

WEB SITE INFORMATION GATHERING

Family Involvement Center recognizes the importance of keeping the information we collect about you confidential. We always take great care to protect what you entrust to us. Family Involvement Center is committed to protecting the privacy of visitors to our website.

Personal Information Gathering - We do not automatically collect personally identifiable information (PII) about our web site visitors. We may record the Internet Protocol (IP) address of the computer you are using, the browser software used, the operating systems used, and the websites from which our visitors link directly to our site. We aggregate and use this information to determine how many visitors we have to different pages on our web site, to detect and correct systems problems, and to improve the usability of our web site. This information is not connected to individual names or personal identities.

Explicit Information Gathering - You can examine our web site without providing any information whatsoever. Our web site’s request-for-more-information form requires users to give us contact information. This information is used to provide information to those who inquire about our services and to handle related business matters. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about information and services that we think will be of interest to you.

Covert Information Gathering - Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. The only personal information that we capture has been specifically submitted to us through the request-for-more-information form. We do not store any persistent information on your computer.

Cookies and Web Bugs - At this time, we do not use cookies on this site. If this changes, our policy statement will be updated to disclose how the Family Involvement Center uses cookies.

Personal Information Usage - When you disclose personal information to us that is where it stays. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.

CHILDREN

This organization complies with the Children’s Online Privacy Protection Act (COPPA) which governs the collection of personal information about children via the internet and web sites. A notice will be sent directly to the parent prior to disclosure of certain information within this privacy policy. §312.4(b) outlines the policy requirements and §312.4(c) pertains to the direct notice.

Precautions For Children - Family Involvement Center does not attempt to collect personal information from children, and we do not provide services to children. The (Family Involvement Center) website is not directed to children under age 18, and we do not knowingly collect personal information from children under age 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child.

EMAIL LIST PRIVACY

Opt-in Email Lists - We use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those Family Involvement Center provides.

Third Party Email Lists – Family Involvement Center does not purchase email addresses and other contact information for the purposes of marketing and selling our products and services.

Personal Contacts - Family Involvement Center personnel frequently give presentations at conferences and seminars; write books, articles and newsletters; and participate in similar types of group and individual communications. We often receive business cards as well as requests for additional information or help with risk related issues. When we receive requests for information or help in person, from our web site, from information volunteered by our web site visitors, or from conferences participants indicating they want more information about our type of services, we will place these individuals on our contact list.

Third Party Product Distribution - We use Constant Contact ® to distribute our email. We provide Constant Contact with the names and email addresses of our subscribers to facilitate distribution; we do not give them access to any other personal information. While we take steps to protect the confidentiality, privacy and security of personal information communicated to Constant Contact, their activities are not subject to the exclusive control of Family Involvement Center and they are not subject to this privacy policy. Please see Constant Contact’s privacy policy, to learn more about how they protect personal information.

Email List Privacy - With the above exception, Family Involvement Center does not sell, rent or share our email lists with any other third parties. We do not link our email lists to any other databases. We do not store emails or individual information on our web server. All personally identifiable information is stored on servers behind our firewall.

Third Party Access to Your Personal Information

Third Party Access to Personal Information - Family Involvement Center may use third-parties to process your personal information. In these cases, the information is only used for Family Involvement Center business purposes. Family Involvement Center contractually prohibits these vendors from using your personal data for any other activities, and from disclosing, selling or leasing those to any other parties.

Compelled Disclosure - There may be times when we are required by law to disclose the information that you have submitted. Unless we are legally prohibited to do so, we will do our best to provide you with notice that a request for your information has been made to give you an opportunity to object to the disclosure. If you do not challenge the disclosure request, we may be legally required to turn over your information.

WEB SITE SECURITY

Security Measures - Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Encryption Policy - Please be aware that the information you send to us in the information request form, privacy information request form, or in an email message will not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at the number given at the bottom of this page.

Storage of Personally Identifiable Information (PII) - We do not store any personally identifiable information on our web server.

Accountability - Information security personnel ensure the security of the information we process and store.

Sensitive Communicating Via Email and Web Page

Sending Confidential Information – Web sites visitors must not use this site to submit confidential information to Family Involvement Center. To arrange for the delivery of highly sensitive information, please contact us, using the information listed at the bottom of this page, to request an Authorization for Release of Records form.

YOUR PERSONAL INFORMATION

Access to Personal Information - We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update or delete the information we have about you in our database, please contact us at (602) 412-4095.

Your Opt-In and Opt-Out Decisions

Product Information - If you would like to receive information regarding our services or publications, please call or request this information via our online inquiry form.

Privacy Policies - If you have a question about our privacy practices, please email info@familyinvolvementcenter.org.
Email Communications: If you wish to be removed from our contact list, the option to Opt Out is available in each communication.

Privacy Policy Changes

Policy Change Notice - We may occasionally make changes to our privacy policy to reflect changes in legal and regulatory requirements, or as necessary as we upgrade or modify our technology, applications and service offerings. We recommend you visit our site to review our privacy policies occasionally.

Privacy Policy Questions and Problems: If you have any specific questions or concerns about our privacy policy or practices, including any suspected potential disclosures of your personal information, please use the following contact information:

  • Sending electronic mail to info@familyinvolvementcenter.org
  • Calls regarding our Privacy Policy should be made to (602) 412-4095.
  • Sending regular mail to:
    Family Involvement Center
    Attn: Privacy Officer
    5333 N 7th Street, A-100
    Phoenix, AZ 85014

REFERENCES

This policy helps address the requirements of the following regulations and standards:
OECD Fair Information Principles
FTC Online Privacy Principles – US Federal Trade Commission
COPPA – Children’s Online Privacy Protection Act
ISO 27002: 15.1.4 Data protection and privacy of personal information
Health Care: HIPAA Privacy - Final Rule, HITECH Act
Financial Services: GLBA Act, Title V - Privacy